Privacy Policy

Cruise Learning Hub is operated by ArcLight Strategies, LLC.

We may collect or receive the following categories of information, depending on how you use the site:

• Information you submit voluntarily. If you submit an error report or feedback, you may provide a description of the issue, a suggested correction, a source link, the page you were viewing, and an optional name. The error-report form does not require your email address.
• Account and authentication information. If you use authenticated features (such as platform administration, or future accounts or memberships), we may process your email address, name, account role, and authentication credentials. Authentication is provided through our platform, which may offer email/password and third-party sign-in (such as Google). Passwords are handled by the platform and are not stored in plain text.
• Company plans. If you join a company's plan on Cruise Learning Hub (by accepting an invitation, using the company's join link, or accepting when a company adds your email address), that company's administrators can see your name, email address, the date you joined, how you were added (invite, join link, or ArcLight), whether your company license is on, and the last date you were active on the site. They cannot see what you read or search on the site, your practice results, or your payment details. Until you accept, the company cannot tell whether your email address has an account with us. To leave a company, contact us at the address below.
• Paid plans and billing. If you buy a paid plan, we keep your plan and its status, your renewal and paid-through dates, and the customer and subscription identifiers from our payment processor, Stripe. Payments are processed by Stripe; we do not receive or store your full card number.
• Error reports and support requests. The content of reports you submit through the site, including the issue described, any suggested correction, a source link, the page URL, and any optional contact details you choose to provide.
• Map search terms. When you search the Cruise Map, we record the search text, how many ports matched, and whether you picked a result, so we can find ports to add. These records are not linked to your name, email, account, or IP address. Text that looks like an email address or phone number is removed before it is stored. We keep these records for up to 12 months.
• Technical and security information. Our hosting and platform infrastructure may collect browser and device information, IP address, access logs, timestamps, and security-related information used to operate, secure, and maintain the service.
• Cookies and local storage. The platform uses cookies or similar technologies to maintain authentication sessions. The site also uses your browser's local storage for interface preferences (such as learning-journey progress and display choices) and for client-side rate limiting; this information stays in your browser and is not sent to us as personal data. We do not currently integrate third-party advertising or marketing analytics trackers.

We may use information to:

• operate, maintain, and improve the site;
• provide, administer, and secure accounts or memberships;
• administer organizations, invitations, and seats;
• respond to error reports, feedback, and support requests;
• maintain security, prevent abuse, and enforce acceptable use;
• improve and develop the product;
• process payments, renewals and cancellations for paid plans, and give paid access to people who have it, individually or through their company; and
• comply with legal obligations.

We use third-party service providers to operate the service. Base44 provides the application platform, hosting, database, authentication, and related infrastructure, and may process information on our behalf as necessary to operate the site. Email delivery for error-report notifications is also handled through the platform.

Payments for paid plans are processed by Stripe, Inc. under its own privacy policy (stripe.com/privacy). We do not control the privacy practices of third-party providers, and this policy does not describe their practices. We encourage you to review the privacy policies of third-party services you use.

We do not sell your personal information in the ordinary meaning of selling customer lists or data.

We may share information:

• with service providers who process information to operate the service on our behalf;
• with the administrators of a company whose plan you join, as described in section 2;
• when required by law or legal process;
• to protect the security, rights, property, or safety of the site, our users, or others;
• in connection with a merger, acquisition, sale, or reorganization of all or part of our business; and
• with your consent.

We may retain information for as long as reasonably necessary for the purpose it was collected, to comply with legal or security obligations, to administer accounts and organizations, and to prevent or resolve disputes. Some technical and log information may be retained for shorter periods as part of normal platform operation.

We keep a history of company membership changes (who was added, whose license was switched on or off, and when) for security and support. It is never shown to other companies.

We use reasonable safeguards appropriate to the nature of the information. However, no internet service, website, or system can guarantee absolute security, and we cannot guarantee that information will never be accessed, disclosed, or altered in a manner we did not intend.

Cruise Learning Hub is intended for professional and adult use and is not intentionally directed to children under 13. We do not knowingly collect personal information from children under 13. The site does not currently implement an age-verification system.

Depending on where you live, you may have rights under applicable law to request access to, correction of, or deletion of personal information we hold about you, or to object to or restrict certain processing. To submit a request, contact us at the email below. We will respond in accordance with applicable law.

Cruise Learning Hub is based in the United States. If you access the site from outside the United States, your information may be processed in the United States and by service providers that may be located in other jurisdictions. By using the site, you acknowledge that information may be transferred to and processed in jurisdictions that may have different data-protection rules than your own.

We may update this Privacy Policy from time to time. When we do, the “Last updated” date at the top of this page will change. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or your information, please contact:

ArcLight Strategies, LLC
help@arclightstrategies.com