Cruise Learning HubCruise Knowledge for Travel Professionals
All cruise lines

Celebrity Cruises

Also called: CEL

Parent company: Royal Caribbean Group

PremiumSee how Celebrity Cruises describes itself vs how we list it

What to say on a call

Best for

CouplesFoodiesGuests wanting a more upscale/modern ship designWellness-focused travelers (AquaClass)
  • 1The Retreat is Celebrity's ship-within-a-ship suite class with its own restaurant (Luminae), lounge, and (on Edge Series and revolutionized ships) sundeck
  • 2AquaClass includes Blu, a wellness-focused restaurant just for AquaClass guests, plus complimentary SEA Thermal Suite (Edge Series) or Persian Garden (Solstice and Millennium Series) access, for less than a full suite
  • 3Captain's Club loyalty status now matches one-for-one with Royal Caribbean's Crown & Anchor Society and Silversea

Payments & cancellations

Final payment

Per cruise line

Varies by sailing (60–150 days); check the booking confirmation

Celebrity's booking conditions say the ocean balance is due 60–150 days before departure depending on the cruise, and the exact date is on the booking confirmation. For bookings made on or after October 11, 2026, cancellation charges start at 75 days (1–5 nights) or 120 days (6+ nights and Galápagos, where a $100 fee applies from 120+ days).

Varies, no fixed published amount

Deposit amount varies by cruise duration, ocean vs. river, package selection, and stateroom category, and is 'subject to change at any time.' Non-refundable-deposit fares become non-refundable from the moment of booking.

Cancellation penalties

Per cruise line

See details below

North America residents, bookings made on or after October 11, 2026, by cruise length: 1-5 nights (incl. holiday sailings): no charge 75+ days, 50% at 74-61, 75% at 60-31, 100% inside 30 days. 6+ nights (incl. holiday sailings and CruiseTours): no charge 120+ days, 25% at 119-90, 50% at 89-61, 75% at 60-31; inside 30 days no refund except taxes and fees. Celebrity Flora (Galapagos), any length: $100 administrative fee per guest at 120+ days, 25% at 119-91, 50% at 90-61, 75% at 60-31; inside 30 days no refund except taxes and fees.

Applies to: North America residents; bookings made on or after October 11, 2026

Bookings made before October 11, 2026 keep the cancellation schedule in their booking confirmation. The earlier schedule was: 1-4 nights free at 75+ days; 5-14 nights free at 90+ days; 15+ nights free at 120+ days; Galapagos free at 150+ days.

Onboard extras & packages

Prices are approximate, per person per day unless noted. Always confirm the current price with the cruise line.

Gratuities (standard rooms)
$19.50 per guest, per day (Inside/Oceanview/Veranda)Per cruise line
Gratuities (suites)
$20.50 pp/day (Concierge Class/AquaClass), $24.50 pp/day (The Retreat)Per cruise line
Drink package
Classic Drink Package (drinks up to $12); price varies by ship (not published)
Premium drink package
Premium Drink Package (drinks up to $19); price varies by ship (not published)
Soda package
No standalone soda package; soda is in the Non-Alcoholic Drink Package, price varies by ship (not published)
Non-alcoholic package
Non-Alcoholic Drink Package; price varies by ship (not published)
Wi-Fi (basic)
Basic Wi-Fi (pre-cruise or All Included only); price varies by ship (not published)
Wi-Fi (premium)
Premium Wi-Fi (Starlink); price varies by ship (not published)
Specialty dining package
Specialty Dining Package; price varies by ship/sailing (not published); single covers $45-$150 pp + 20% gratuity
Specialty dining (avg per meal)
$45–$150 pp per specialty restaurant cover (varies by restaurant, ship and sail date), plus 20% gratuityPer cruise line
Fitness classes
Paid classes (RYDE cycling, HIIT, LIT Bungee Fit, Contender boxing); fee not published
Spa / thermal pass
Included for AquaClass guests (SEA Thermal Suite on Edge Series ships; Persian Garden on Millennium and Solstice Series); pass price for other guests not publishedPer cruise line
Air program
Flights by Celebrity: book flights online after booking the cruise; Book Now, Pay Later on eligible faresPer cruise line
Other fees & perks
Room service: $9.95 fee per order plus 20% gratuity (continental breakfast items exempt)Per cruise line

Accessibility & special needs

Open the cruise line's accessibility pageCelebrity's Accessible Cruising hub covers accessible staterooms, visual and hearing disabilities, medical needs, autism-friendly cruising, accessible shore excursions, service animals, and tender ports, with a link to the Accessibility Accommodation Request Form.
How to tell the cruise line
Complete the Guest Special Needs / Accessibility Accommodation Request Form and send it to the Access Department (special_needs@celebrity.com or 954-628-9708) at booking and no later than 30 days before sailing; sign language interpreting needs 60 days. Per cruise line
Wheelchairs & scooters
Guests may bring their own wheelchair or scooter (store it in the cabin) or rent a scooter through Scootaround; devices must be 23 inches wide or less for standard cabin doors and 32 inches or less for accessible cabins. Some ports use tenders, where guests may need to walk a few steps down and tender accessibility can change. Per cruise line
Blind / low vision, deaf / hard of hearing
Ships have braille in public areas and elevators, captioned safety videos, assistive listening in main theaters, and on-request stateroom alert kits and TTYs; ASL interpreters for main shows must be requested between booking and 60 days before sailing. Per cruise line
Service animals
Trained service dogs are welcome; notify the Access Department at booking and no later than 30 days before sailing if a relief area is needed, and carry all required port animal documents (copies go to Guest Relations at boarding). Emotional support animals and pets are not accepted. Per cruise line
Medical equipment & pregnancy
All types of oxygen are permitted (tell the line quantity, type, and delivery plan), peritoneal dialysis is welcome but crew cannot give hemodialysis, which is arranged through Dialysis at Sea on select sailings. Guests cannot sail if they will be more than 23 weeks pregnant at any time during the cruise. Per cruise line

Not on the line's site (or not confirmed yet): guests of size. Ask the cruise line's accessibility team.

Never promise an accommodation. Send the request to the line and let them confirm. How to handle these calls → Premium

Upgrade & suite ladder

entryConcierge Class

Per cruise line

Personalized concierge service, complimentary room service (delivery fee waived), Welcome Aboard Concierge Class Lunch, Destination Seminar, sparkling wine on request

butlerprivate restaurantloungesundeck

midAquaClass

Per cruise line

Blu (AquaClass-only restaurant), SEA Thermal Suite access on Edge Series (Persian Garden on Solstice and Millennium Series), spa concierge, complimentary fitness classes

butlerprivate restaurantloungesundeck

luxuryThe Retreat

Per cruise line

Luminae private restaurant, Retreat Lounge, Retreat Sundeck (Edge Series and revolutionized ships), personalized butler service, priority embarkation; Premium Drink Package and Premium Wi-Fi included

butlerprivate restaurantloungesundeck

Loyalty program

Captain's ClubPer cruise line

  1. 1Preview — enrollment (0 points, before first cruise)
  2. 2Classic — 2-149 Club Points
  3. 3Select — 150-299 Club Points
  4. 4Elite — 300-749 Club Points
  5. 5Elite Plus — 750-2,999 Club Points
  6. 6Zenith — 3,000+ Club Points

Guests may say

“Captain's Club”, “my Captain's Club number”, “CC number”

One-for-one Loyalty Status Match with Royal Caribbean's Crown & Anchor Society and Silversea's Venetian Society. Not automatic: the guest must be 18+ and enroll in each brand's program; the match can take up to 7 days. Preview members cannot match to Venetian Society. Matched status gives the tier only, not points, and some benefits are excluded.

Military & veterans

Active and retired (20+ years, medically retired, or 100% disabled) US or Canadian military, honorably discharged US veterans with at least 2 years' service (or time in an active war zone), and spouses of deployed or deceased members get $25 per person off Inside/Ocean View or $100 off Veranda and higher for guests 1 and 2. Military ID (or a DD 214 plus a current photo for veterans) must be shown at check-in.

It's a discount combinable with current promotions. Terms: select 4+ night sailings Dec 4 2025 - May 10 2028, Galapagos excluded (https://www.celebritycruises.com/terms-and-conditions/promotions). Veteran rule on deal page is 2 years' service or 8 months in a war zone (Royal Caribbean says 6 months).

How military rates work → Premium

Airport transfers

Celebrity sells transfers for embarkation and debarkation day, purchased online in the Guest Account or the Celebrity Cruises app, with sales generally closing 5 days before sailing; the FAQ does not describe transfers as included with ocean fares.

Which ports: Varies by port; see page (FAQ also details Alaska bus and rail transfer options).

What's offered changes by port and sailing. Check before you quote a price.

Cruise family

Royal Caribbean Group

Loyalty between brands: Status match, tier for tier: Royal Caribbean Crown & Anchor Society, Celebrity Captain's Club, and Silversea Venetian Society. The source doesn't say whether Celebrity River (launching 2027) is included.

See the whole family →

Good to know

  • All Included fare option

    Per cruise line

    All Included pricing bundles the Classic Drink Package and Basic Wi-Fi (with beverage gratuities) into the fare; Retreat guests get Premium drinks and Premium Wi-Fi. Crew gratuities are still charged separately. It is not offered on Galapagos sailings.

  • All Included not available in Galapagos

    Per cruise line

    All Included pricing is offered on all sailings except Galapagos, where the cruise fare already includes drinks, gratuities and park fees.

  • Galapagos fares include drinks, gratuities and park fees

    Per cruise line

    Galapagos cruises on Celebrity Flora include all drinks, all gratuities, National Park entrance fees and the Tourist Card, and naturalist-guided excursions.

  • Drink package: whole stateroom rule

    Per cruise line

    If one guest buys an alcoholic drink package, every guest of legal drinking age in the same stateroom must buy the same package. Exceptions (teens, pregnant guests, medical reasons) get the Zero Proof package instead.

  • Infant minimum age

    Per cruise line

    Infants must be at least 6 months old on the first day of the cruise, or 12 months old for transatlantic, transpacific, Hawaii, some South America sailings, and any cruise with 3 or more consecutive sea days.

Agent insight

  • Best-value upgrade: AquaClass, especially for couples who enjoy dining (Blu) and the spa.

    — Cruise Professional

Fleet

Ships
15 ocean ships (5 Edge, 5 Solstice, 4 Millennium Series, plus Celebrity Flora in the Galapagos); Celebrity Xcite joins in 2028Per cruise line
Newest ship
Celebrity Xcel (Edge Series)Per cruise line
Ship classes
Edge, Solstice, Millennium, Expedition

Coming soon

All new ships

Where they sail

CaribbeanBahamasAlaskaEurope/MediterraneanGalapagosSouth AmericaAustralia/New Zealand

Private destinations

  • Perfect Day CocoCayAlso calls here · DocksDetailsMap
  • Royal Beach Club Paradise IslandAlso calls hereDetailsMap

Not every sailing stops here; check the itinerary.

Last full review: 28 Sep 2026·Last updated: 26 Oct 2026

A full review is when we re-check every fact on this page.

"Last updated" is the most recent check or change to any single fact.

Something wrong or missing?

"Per cruise line" = confirmed on the line's own site.

"Unofficial tip" = from an experienced travel professional; helpful, but not confirmed by the cruise line.

Cruise Learning Hub

Cruise Learning Hub is an independent educational resource and is not affiliated with or endorsed by any cruise line. Cruise information and policies change frequently. Always verify important details directly with the applicable cruise line or official source before advising a guest or completing a transaction.