Cruise Learning HubCruise Knowledge for Travel Professionals
All cruise lines

Costa Cruises

PremiumSee how Costa Cruises describes itself vs how we list it

What to say on a call

Best for

Guests who want a European, Italian-style ship with an international crowdMediterranean and Northern Europe cruisers looking for value faresFamilies (children under 4 pay no hotel service charge)Fly-cruise travelers to the Caribbean (sails from La Romana, Guadeloupe and Martinique)
  • 1Italian-flagged ships with Italian food and style
  • 2Large modern ships such as Costa Toscana and Costa Smeralda
  • 3Choice of rates: a cruise-only fare, or an All Inclusive rate that adds the My Drinks package

Payments & cancellations

Final payment

Final payment date not published

The US booking terms do not publish a final payment date. Unpaid balances by the due dates can lead to cancellation without notice, and cruise tickets are issued from 30 days before embarkation only when the cabin is paid in full.

Deposit

Deposit amount not published

A deposit confirms the booking; the US site does not publish the deposit amount (it is shown at booking). Guests can pay in full, pay a deposit plus balance, or lock the price for free.

Cancellation penalties

Per cruise line

All programs (excluding World Cruises and Asia): Cruise Only / Cruise plus Drinks fares - until 90 days before departure $50 USD; 89-60 days $250 USD; 59-30 days 50%; 29-15 days 75%; 14-0 days 100%. Promo fares - until 90 days 50%; 89-60 days 50%; 59-30 days 50%; 29-15 days 75%; 14-0 days 100%. Last Minute fares - 100%. World Cruise and Asia (Costa Serena): until 90 days 15%; 89-60 days 25%; 59-30 days 50%; 29-15 days 75%; 14-0 days 100%. No-shows are charged 100%.

Onboard extras & packages

Prices are approximate, per person per day unless noted. Always confirm the current price with the cruise line.

Gratuities (standard rooms)
EUR 12 per night (guests over 14) and EUR 6 per night (children 4-14) on cruises departing from Dec 1, 2026 booked from June 10, 2025; EUR 11 / EUR 5.50 before that. Children under 4 free. Costa Diadema in South America: USD 14.50 / USD 7.00.Per cruise line
Gratuities (suites)
Same as standard: no separate suite rate published (EUR 12 per night over 14 / EUR 6 ages 4-14 from Dec 1, 2026)Per cruise line
Drink package
My Drinks package; price not published (MyCosta only)
Premium drink package
My Drinks Plus package; price not published (MyCosta only); included in Suite fares
Soda package
Soft drinks and juices for children are included free with the cabin's My Drinks package; no separate soda package published
Non-alcoholic package
No adult alcohol-free package published
Wi-Fi (basic)
WhatsApp or Social media internet package; price not published (MyCosta only)
Wi-Fi (premium)
Full internet package; price not published (MyCosta only)
Specialty dining package
No specialty dining package or prices published
Specialty dining (avg per meal)
Specialty restaurant prices not published
Fitness classes
Gym and fitness classes offered; prices not published
Spa / thermal pass
Spa area access price not published; Suite guests get one free spa visit per cruise (port hours, not on Costa Serena)
Air program
Flight + Cruise (Fly&Cruise): flights bought with the cruise as one packagePer cruise line
Other fees & perks
Local government taxes added to the onboard account: Greece EUR 1-20 per guest per port (Mykonos and Santorini EUR 20 Jun-Sep), Iceland about ISK 1,600 per guest per day, Japan JPY 3,000 departure tax from July 1, 2026Per cruise line

Accessibility & special needs

Open the cruise line's accessibility pageCosta's 'Travel without barriers' page covers accessible cabins, accessible public areas, a Silent Call device, Adagio accessible shore tours, transfers to the port, and the special needs guests must report before sailing.
How to tell the cruise line
Guests call the booking office toll-free at 1-800-462-6782 at least 40 days before departure (or on confirmation if booking within 40 days). Costa emails forms to complete, if needed with the guest's doctor; if they are not returned in time Costa may not guarantee services and may cancel or change the booking. Per cruise line
Wheelchairs & scooters
Guests who use wheelchairs must bring their own standard-size wheelchair (ship wheelchairs are for emergencies only) and store mobility aids in the cabin. Accessible cabins have support bars, showers with a fold-down seat and accessible heights. Tender access in anchor ports is at the captain's discretion. Costa gives no one-to-one personal care, so a companion is recommended. Wheelchair users must call Costa to reserve a seat on excursion coaches; Adagio accessible tours run on some Western Mediterranean ports. Per cruise line
Blind / low vision, deaf / hard of hearing
Blind or visually impaired guests (with or without a guide dog) and deaf guests should tell Costa before sailing so help can be arranged. Costa offers a Silent Call device on request. No braille, large-print or sign-language details are published. Per cruise line
Service animals
Only certified guide dogs are allowed (EU Regulation 1177/2010); pets are not. Guests must tell Costa at booking. At embarkation Costa may ask for the dog's passport with up-to-date vaccinations, guide dog certificate, proof of disability and a medical certificate. Some ports, such as in Iceland, restrict service animals, so the dog may have to stay on board. Per cruise line
Medical equipment & pregnancy
Guests must report medical conditions and equipment (oxygen concentrators, CPAP, nebulisers, ventilators), medicines, peritoneal dialysis, diabetes and allergies before sailing and may be asked for proof of fitness to travel. Pregnant guests cannot sail if they will have entered the 24th week of pregnancy by or during the cruise and need a gynecologist's certificate. Long voyages have at least 5 sea days in a row, so insurance is recommended. Per cruise line

Not on the line's site (or not confirmed yet): guests of size. Ask the cruise line's accessibility team.

Never promise an accommodation. Send the request to the line and let them confirm. How to handle these calls → Premium

Upgrade & suite ladder

entryMini-Suite

Per cruise line
butlerprivate restaurantloungesundeck
butlerprivate restaurantloungesundeck

luxuryGrand Suite

Per cruise line
butlerprivate restaurantloungesundeck

Loyalty program

C|Club (CostaClub)Per cruise line

  1. 1Club Blue — Points threshold not published
  2. 2Club Bronze — Points threshold not published
  3. 3Club Silver — Points threshold not published
  4. 4Club Gold — Points threshold not published
  5. 5Club Platinum — Points threshold not published

Guests may say

“CostaClub”, “Costa Club”, “C Club”, “my Costa points”

No status match or sister-brand reciprocity is published on the C|Club pages or in the 2026-2027 C|Club regulation (checked Nov 6, 2026).

Military & veterans

We couldn't confirm a military rate on this line's official site. Don't promise one. If a guest asks, check with the line.

How military rates work → Premium

Airport transfers

No transfer page or prices on the US site. Transfers to and from the port are part of the price only when included in a Costa package (Flight + Cruise or bus); port transfers for guests with disabilities can be requested.

Which ports: Not published per port. Most embarkation ports are outside the US (Europe, the Caribbean, South America).

What's offered changes by port and sailing. Check before you quote a price.

Good to know

  • Onboard charges are in euros on most ships

    Per cruise line

    Fares on the US site are in USD and include port taxes, but the compulsory Hotel Service Charge is quoted in euros: EUR 12 per adult per night and EUR 6 per child, free under 4.

  • Private island: Catalina

    Per cruise line

    Caribbean itineraries can include a day at Catalina Island, which Costa calls its private island, in the Dominican Republic.

  • Drink packages: whole cabin buys, not on promo fares

    Per cruise line

    If one guest buys My Drinks or My Drinks Plus, everyone on the booking or in the cabin must buy it. Cruise Only and promotional rates do not include a drinks package.

  • Guaranteed cabin fares: Costa assigns the cabin

    Per cruise line

    On a guaranteed-cabin fare the guest gets a lower price but Costa assigns the final cabin close to departure, in the same or a higher category; it may lack a double bed or be an accessible cabin.

  • Infants from 6 months; 12 months on long or remote voyages

    Per cruise line

    Infants must be at least 6 months old at embarkation, and at least 12 months on transoceanic voyages, cruises of 14 days or more, and itineraries with more than 2 consecutive sea days.

  • C|Club points only on standard fares

    Per cruise line

    Only standard (non-promotional) rates earn C|Club points, so Promo and Last Minute bookings do not count toward status.

Fleet

Ships
8 ships in servicePer cruise line
Sources differCosta's Company page says '9 ships in service'; the ships page says '8 ships in service' and lists eight. Carnival Corporation's 10-K counts 9 Costa ships at November 30, 2025, including Costa Fortuna, which was expected to leave the fleet in September 2026.Ships page Company page Carnival Corporation 10-K
Newest ship
Costa Toscana and Costa Smeralda (the newest and largest ships); no new Costa ships on orderPer cruise line

Where they sail

Western MediterraneanEastern MediterraneanGreek IslesAdriaticNorthern Europe & Norwegian FjordsBalticCanary IslandsCaribbean & AntillesSouth AmericaTransatlanticAsiaWorld Cruise

Last full review: 6 Nov 2026·Last updated: 6 Nov 2026

A full review is when we re-check every fact on this page.

"Last updated" is the most recent check or change to any single fact.

Something wrong or missing?

"Per cruise line" = confirmed on the line's own site.

"Unofficial tip" = from an experienced travel professional; helpful, but not confirmed by the cruise line.

Cruise Learning Hub

Cruise Learning Hub is an independent educational resource and is not affiliated with or endorsed by any cruise line. Cruise information and policies change frequently. Always verify important details directly with the applicable cruise line or official source before advising a guest or completing a transaction.