Holland America Line
Also called: HAL
Parent company: Carnival Corporation & plc
PremiumSee how Holland America Line describes itself vs how we list it
What to say on a call
Best for
- 1A quieter, more classic/elegant ship experience - no waterslides or coasters, more live music, art, and culinary focus - great for guests who find the big mainstream ships too chaotic
- 2One of the strongest Alaska and Grand Voyage (world cruise / long itinerary) programs among the mainstream lines
- 3Have It All bundles the shore excursion credit, drink package, wifi, and specialty dining into one easy per-day price
Payments & cancellations
Final payment
Per cruise line120 days (all cruises)
Bookings opened on or after Sep 29, 2026 for 2027+ departures: final payment 120 days before sailing for all cruises. Earlier bookings and 2026 departures keep the earlier rules: Bookings opened Nov 5, 2025 - Sep 28, 2026: cruises of 13 days or less and cruisetours 90 days; cruises of 14+ days, Grand Voyages and all Asia, Australia and South America cruises 120 days. Select Caribbean (Oct 2027+), Europe/Transatlantic (Mar 2028+) and Alaska (Apr 2028+) departures booked from mid-2026: 120 days. The 75-day rule for cruises of 4 days or less applies only to bookings opened on or before Nov 4, 2025.
Bookings opened before Sep 29, 2026, and 2026 departures, keep the earlier rules. Check the booking date.
Cancellation penalties
Per cruise lineMost cruises: full refund 120+ days; 75% 119-91; 50% 90-61; none 60 days or less
Bookings opened on or after Sep 29, 2026 for 2027+ departures (except Grand Voyages): full refund 120+ days out; 75% refund 119-91 days; 50% refund 90-61 days; no refund 60 days or less. Grand World and Grand Voyage cruises (and their segments) booked on or after Sep 29, 2026: full refund 120+ days; refund less deposit 119-113; 50% 112-76; none 75 days or less. Earlier bookings and 2026 departures keep the earlier schedule: Refunds depend on cruise length, booking date and cancellation timing. Bookings opened Nov 5, 2025 - Sep 28, 2026, cruises of 13 days or less and cruisetours: full refund 90+ days out; refund less deposit 89-83 days; 50% 82-46 days; none 45 days or less. Cruises of 14+ days, Grand Voyages and Asia/Australia/South America: full refund 120+ days; less deposit 119-113; 50% 112-76; none 75 days or less. Bookings opened Sep 29, 2026+ for 2027+ departures (non-Grand Voyage): full refund 120+ days; 75% 119-91; 50% 90-61; none 60 days or less.
Bookings opened before Sep 29, 2026, and 2026 departures, keep the earlier rules. Check the booking date.
Onboard extras & packages
Prices are approximate, per person per day unless noted. Always confirm the current price with the cruise line.
- Gratuities (standard rooms)
- $18.00 pp/dayPer cruise line
- Gratuities (suites)
- $20.00 pp/dayPer cruise line
- Drink package
- US$55.95 pp/day (Signature Beverage Package)Per cruise line
- Premium drink package
- US$60.95 pp/day (Elite Beverage Package)Per cruise line
- Soda package
- From US$17.95 pp/day (Quench non-alcoholic package)Per cruise line
- Non-alcoholic package
- From US$17.95 pp/day (Quench package: Coca-Cola products, premium coffee, juices, mocktails, bottled water)Per cruise line
- Wi-Fi (basic)
- US$26 pp/day (Premium plan); the entry-level Surf plan comes with the Have It All fare or is sold on boardPer cruise line
- Wi-Fi (premium)
- US$38 pp/day (Stream plan)Per cruise line
- Specialty dining package
- N/A - no standalone specialty dining package; Have It All includes 1-3 specialty dinners by cruise length (1 on 4-9 nights, 2 on 10-20, 3 on 21+)Per cruise line
- Specialty dining (avg per meal)
- US$25-US$55 pp cover charge (Canaletto US$25; Tamarind US$39; Pinnacle Grill US$52; Sel de Mer and Morimoto by Sea about US$55), plus 20% service chargePer cruise line
- Fitness classes
- Complimentary wellness classes plus paid specialty classes (yoga, Pilates, cycling, etc.); fee not published
- Spa / thermal pass
- Thermal Suite pass (full cruise, sold in My Account); price not published
- Air program
- Flight Ease® - Holland America's air booking service, available after the cruise is booked (Flexible and Restricted fares)Per cruise line
- Other fees & perks
- Luggage Forward® door-to-door luggage service (home to stateroom and back), a Holland America partner; Luggage Direct ship-to-plane bag check from Ft. Lauderdale US$29 ppPer cruise line
Bundles & fare packages
Have It All
Per cruise line$65 pp/day (pre-cruise pricing, for cruises departing Summer 2027 and beyond) / $60 pp/day for earlier departures
- Signature Beverage Package (wine, beer, spirits, cocktails, non-alcoholic options)
- Wi-Fi Surf package
- Specialty dining: 1 night (4-9 day cruises), 2 nights (10-20 day cruises), 3 nights (21+ day cruises)
- Shore excursion credit: $100 (4-9 days), $200 (10-20 days), $300 (21+ days, excluding Grand Voyages)
Accessibility & special needs
- How to tell the cruise line
- Guests log in and submit the Special Requirements Information (SRI) Form immediately after booking or 45 days before departure (Holland America recommends at least 45 days), and can reach the Guest Accessibility Department through the 'Contact Accessibility Team' link on the accessibility page. Per cruise line
- Wheelchairs & scooters
- Guests bring their own wheelchair or scooter or rent ahead from Special Needs at Sea or Scootaround. To fit a standard stateroom the device must be 23 inches wide or less (or fold to that) and 100 lb or less without the battery, and it must be stored and charged in the stateroom. Tenders may not be fully accessible, crew won't move devices over 100 lb, and the captain makes the final call. Per cruise line
- Blind / low vision, deaf / hard of hearing
- Deaf and hard-of-hearing guests get stateroom kits with visual and tactile alerts, closed-captioned TVs, amplified phones, and assistive listening in the show lounges. Blind and low-vision guests get screen-reader-friendly daily programs and menus, an accessible Navigator app, and a familiarization tour when they board. Per cruise line
- Service animals
- Only trained service animals are allowed; therapy and companion animals are not. Guests send vaccination records to the Guest Accessibility Department (GuestAccessibility@HollandAmerica.com) before departure and carry the records for port inspections. Per cruise line
- Medical equipment & pregnancy
- Guests may bring CPAP, BiPAP, oxygen concentrators, nebulizers, and ventilators without approval, but must bring all their own supplies (rentals are through Special Needs at Sea or Scootaround). Guests bringing oxygen tanks should email GuestAccessibility@HollandAmerica.com before sailing because ships can't refill them, and guests can't sail if they will have entered their 24th week of pregnancy during the voyage (a doctor's letter is needed). Per cruise line
Not on the line's site (or not confirmed yet): guests of size. Ask the cruise line's accessibility team.
Never promise an accommodation. Send the request to the line and let them confirm. How to handle these calls → Premium
Loyalty program
Mariner SocietyPer cruise line
- 1One-Star Mariner — 1 cruise completed
- 2Two-Star Mariner — 30 cruise day credits
- 3Three-Star Mariner — 75 cruise day credits
- 4Four-Star Mariner — 200 cruise day credits
- 5Five-Star Mariner — 500 cruise day credits
Guests may say
“Mariner number”, “Mariner Society number”, “my Holland America loyalty number”
Guests who have sailed with Carnival Cruise Line, Princess, Cunard, Seabourn or Costa are enrolled automatically as Star Mariners when they make their first Holland America booking. Higher star levels count only Holland America days and onboard spending.
Military & veterans
U.S. and Canadian active duty, retired, and veteran military guests can get $100 onboard credit per stateroom on new bookings; it's spending money, not a fare discount. Guests verify their status through Holland America's secure online form before booking, and military from other countries aren't eligible.
Offer page: https://www.hollandamerica.com/en/us/cruise-deals/community-appreciation-cruise-offers/military-appreciation-offer (select sailings only, one credit per stateroom). Spouses, Reserve, and National Guard aren't mentioned, and the verification vendor isn't named.
How military rates work → PremiumAirport transfers
Holland America sells ground transfers between select major airports and the ship on embarkation and disembarkation day, plus city-center transfers in some ports, booked by phone (US 800-426-0327), preferably 14 days and at least 3 days before departure; unused transfers are non-refundable.
Which ports: Select major airports; city-center transfers in Amsterdam, Barcelona, London, Rotterdam, Rome and Sydney; airport-hotel transfers in Anchorage and Fairbanks.
What's offered changes by port and sailing. Check before you quote a price.
Cruise family
Carnival Corporation & plc
Loyalty between brands: No shared program found. Each brand has its own (Carnival Rewards, Captain's Circle, Mariner Society, Cunard World Club, Seabourn Club).
No official shared program found. Check with the cruise line before promising anything.
See the whole family →Good to know
Infant minimum age
Per cruise lineInfants must be at least 6 months old at embarkation; 12 months for trans-ocean crossings and remote itineraries with more than two consecutive sea days.
Dress code: 'Dressy Nights', no black tie
Per cruise lineDays are casual and most evenings smart casual. Dressy Nights depend on voyage length (e.g. 2 on a 7-13 day cruise). Tuxedos are never required, and formal wear isn't provided on board.
Service charges on extras
Per cruise lineA 20% service charge is added to beverage purchases, bar retail items, specialty restaurant cover charges and à la carte menu items.
Cancellation Protection Plan (cancel for any reason)
Per cruise lineThe Standard plan starts at $79 per person and refunds 80% of eligible amounts for any reason up to 24 hours before travel. The Platinum plan refunds 90% and adds travel protection (not available to New York or Puerto Rico residents).
Have It All on Alaska Cruisetours
Per cruise lineOn Alaska Cruisetours, Have It All applies to the cruise portion only, not the land portion.
Private island: RelaxAway, Half Moon Cay (Bahamas)
Per cruise lineHolland America's private island in the Bahamas, RelaxAway, Half Moon Cay, is included on nearly all Caribbean itineraries. Beach umbrellas are rented, and cabanas and Deluxe Beach Villas are booked as shore excursions.
Fleet
- Ships
- 11Per cruise line
- Newest ship
- Rotterdam (Pinnacle-class, delivered 2021)Per cruise line
- Ship classes
- Pinnacle-class, Signature-class, Vista-class, R-class
Where they sail
Learn these regions
Last full review: 28 Sep 2026·Last updated: 7 Nov 2026
A full review is when we re-check every fact on this page.
"Last updated" is the most recent check or change to any single fact.
Something wrong or missing?
"Per cruise line" = confirmed on the line's own site.
"Unofficial tip" = from an experienced travel professional; helpful, but not confirmed by the cruise line.