Norwegian Cruise Line
Also called: NCL
Parent company: Norwegian Cruise Line Holdings (NCLH)
PremiumSee how Norwegian Cruise Line describes itself vs how we list it
What to say on a call
Best for
- 1Freestyle Cruising: no fixed dining times or assigned seating, eat when and where you want
- 2The Haven: a private keycard-access enclave with its own courtyard pool, restaurant, 24-hour butler and concierge (Haven Lounge on Prima, Epic, Breakaway and Breakaway Plus class ships).
- 3Free at Sea: a promo bundle on 2+ night sailings that adds unlimited open bar, specialty dining, 150 min Wi-Fi and a $50 per-port excursion credit (guests pre-pay the package fees, e.g. $28.50 pp/day for the bar).
Payments & cancellations
Final payment
Per cruise line120 days prior to sailing for all sailing lengths (1-6 and 7+ days), including The Haven & Suites and holiday sailings
Final payment is due 120 days prior to sailing for all sailing lengths and all categories, including The Haven & Suites and holiday sailings. Reservations not paid in full by the final payment date are subject to cancellation.
Deposit
Per cruise line$100 pp (1-6 day sailings); $250 pp (7+ day sailings); The Haven, Suites & Garden Villa: 10% of voyage fare
Deposit per person (including 3rd-8th guests): $100 on 1-6 day sailings, $250 on 7+ day sailings; The Haven, Suites and Garden Villa: 10% of voyage fare. An additional deposit may be required for holiday sailings. Promotions (e.g. 50% off deposits) can reduce it.
Cancellation penalties
Per cruise lineClub Balcony Suite & below: 119-91 days 25%; 90-61 days 50%; 60-31 days 75%; 30 days or less 100%. The Haven, Suites & Garden Villas: 119-106 days 25%; 105-91 days 50%; 90-61 days 75%; 60 days or less 100%
Club Balcony Suite & below: 119-91 days 25%, 90-61 days 50%, 60-31 days 75%, 30 days or less 100%. The Haven, Suites & Garden Villas: 119-106 days 25%, 105-91 days 50%, 90-61 days 75%, 60 days or less 100%. Name and departure-date changes count as cancellations.
Onboard extras & packages
Prices are approximate, per person per day unless noted. Always confirm the current price with the cruise line.
- Gratuities (standard rooms)
- $20.00 USD pp/day (Club Balcony Suite and below)Per cruise line
- Gratuities (suites)
- $25.00 USD pp/day (The Haven and Suites)Per cruise line
- Drink package
- $28.50 pp/day pre-purchased with Free at Sea (6+ nights; $32 pp/day on 2-5 nights); onboard: $45 pp/day + 20% gratuity (first 2 days of cruise only)Per cruise line
- Premium drink package
- US$49.99 pp/day (Free at Sea Plus upgrade; also adds unlimited Starbucks, streaming Wi-Fi, 50% off extra specialty dining, prepaid service charges)Per cruise line
- Soda package
- $12.50 pp/day (Unlimited Soda Beverage Package)Per cruise line
- Non-alcoholic package
- N/APer cruise line
- Wi-Fi (basic)
- $29.99 per stateroom per day (Voyage Wi-Fi Pass)Per cruise line
- Wi-Fi (premium)
- $39.99 per stateroom per day (Streaming Voyage Wi-Fi Pass)Per cruise line
- Specialty dining package
- $20 per meal pre-purchased with Free at Sea, gratuities included (e.g. 3 meals/$60 on 7-8 nights); $72 per meal onboardPer cruise line
- Specialty dining (avg per meal)
- $40-$60 pp cover charge per restaurant ($60 Steak, Teppanyaki/Hasuki, French, Seafood; $50 Brazil, Asian, Food Republic, Sushi; $40 Italian, BBQ, Pincho, Mexican)Per cruise line
- Fitness classes
- Some fitness classes carry a fee; price not published
- Spa / thermal pass
- Thermal Suite pass; price not published (log in to see pricing)
- Air program
- NCL Air (Air Choice Program; $250 non-refundable air deposit per stateroom). Promo: BOGO Free Air (2nd guest flies free) on select 7+ night sailingsPer cruise line
- Other fees & perks
- $16.50 pp/day Unlimited Starbucks packageUnofficial tip
Bundles & fare packages
Free at Sea
Per cruise linePromotional bundle; guests pre-pay the component fees (e.g. $28.50 pp/day open bar on 6+ nights)
- Unlimited open bar (all guests 21+ in stateroom)
- Wi-Fi (150 minutes per guest, base tier)
- Specialty dining (varies by cruise length)
- $50 shore excursion credit per port of call (guest 1 only)
- Free 3rd & 4th guest (select sailings)
Accessibility & special needs
- How to tell the cruise line
- Guests fill out the online Accessibility & Medical Questionnaire or call the Access Desk at 866.584.9756, at least 90 days before sailing for sign language interpreters and at least 45 days for other needs. An Accessibility Coordinator then contacts the guest. Per cruise line
- Wheelchairs & scooters
- Guests can bring their own wheelchair or scooter, or rent from NCL's preferred vendor Scootaround when sailing from a U.S. port. In a standard (non-accessible) stateroom the device must be no wider than 26 inches to fit the door, all devices must be stored in the stateroom, and accessible staterooms have wider doors, roll-in showers and grab bars. Per cruise line
- Blind / low vision, deaf / hard of hearing
- For blind or low-vision guests NCL offers a ship orientation tour on request, braille/tactile signage and an embarkation-day meeting with a staff member. For deaf or hard-of-hearing guests there are visual-tactile alert kits, pagers, TTY phones, assistive listening in the main theater, closed captioning, and ASL interpreters on U.S. sailings if requested at least 90 days ahead. Per cruise line
- Service animals
- Only trained service dogs are allowed; emotional support dogs cannot sail. Guests must book at least two weeks ahead and send current vaccination records (including rabies) and a USDA or international health certificate; a relief box is provided, and some ports (e.g. Jamaica, Iceland) restrict the dog going ashore. Per cruise line
- Medical equipment & pregnancy
- Guests can bring CPAP/BiPAP machines; NCL provides distilled water if requested at least 4 days before sailing, and guests should bring a roughly 6-foot extension cord without a surge protector. Guests cannot sail if they will have entered their 24th week of pregnancy by the end of the cruise. Per cruise line
Not on the line's site (or not confirmed yet): guests of size. Ask the cruise line's accessibility team.
Never promise an accommodation. Send the request to the line and let them confirm. How to handle these calls → Premium
Upgrade & suite ladder
entryClub Balcony Suite
Per cruise linemidSuites & Penthouses
Per cruise lineluxuryThe Haven by Norwegian
Per cruise lineLoyalty program
Latitudes RewardsPer cruise line
- 1Bronze — 1 point (after 1st cruise)
- 2Silver — 20 points
- 3Gold — 45 points
- 4Platinum — 75 points
- 5Sapphire — 150 points
- 6Diamond — 350 points
- 7Ambassador — 700 points
Guests may say
“Latitudes”, “Latitude points”, “NCL rewards”, “my NCL number”
NCLH Loyalty Status Honoring: Latitudes Rewards status can be honored at the closest matching tier when sailing Oceania Cruises or Regent Seven Seas Cruises. It is not automatic: the guest (or travel advisor) must email the brand being sailed at least 10 days before departure.
Military & veterans
NCL gives 10% off the cruise fare (20% on select cruises and staterooms) to active members, veterans, spouses and surviving spouses of U.S. military branches, including National Guard, Coast Guard, Space Force, NOAA Corps and U.S. Public Health Service. The guest must verify once through ID.me and link it to an NCL account; it combines with other promotions.
U.S. branches only; no non-U.S. eligibility mentioned. Retirees not named separately (veterans are).
How military rates work → PremiumAirport transfers
NCL sells airport-to-pier transfers for embarkation and disembarkation day; they are not described as included in any fare. Guests buy them in Online Check-In (Step 4) on my NCL or by phone, at least 4 days before sailing, with airline details ready.
Which ports: Varies by port; see page (some ships also offer departure transfers to city center or train station).
What's offered changes by port and sailing. Check before you quote a price.
Cruise family
Norwegian Cruise Line Holdings (NCLH)
Loyalty between brands: Status Honoring: Latitudes Rewards, Oceania Club, and Seven Seas Society members get their equivalent tier's onboard benefits on a sister brand, for sailings from Oct 15, 2025. It must be requested at least 10 days before sailing, and points are earned only with the brand sailed.
See the whole family →Good to know
Infant minimum age
Per cruise lineInfants must be at least 6 months old on boarding; 12 months if the cruise has 3 or more consecutive sea days.
Under-21 guests must share with a 21+ adult
Per cruise lineGuests under 21 must be in the same (or a connecting/adjoining) stateroom as a guest aged 21+.
Pregnancy limit
Per cruise lineGuests may not have entered the 24th week of pregnancy by the end of the cruise.
Open bar works at Great Stirrup Cay, not Harvest Caye
Per cruise lineFree at Sea open bar is honored at the private island Great Stirrup Cay but not at Harvest Caye (Belize).
No formal dress code
Per cruise lineResort-casual attire; shirts and footwear required in restaurants, swimwear kept to the pool.
Hawaii service-charge tax
Per cruise linePride of America (Hawaii) guests pay an extra 4.275% GET tax on prepaid service charges; service charges apply to guests 3+ and are 100% refundable if the cruise is cancelled.
Agent insight
Best-value upgrade: Club Balcony Suite. The Haven is a true ship-within-a-ship.
— Cruise Professional
Fleet
- Ships
- 20 ships sailingPer cruise line
- Newest ship
- Norwegian LunaPer cruise line
- Ship classes
- Prima Plus, Prima, Breakaway Plus, Breakaway, Epic, Jewel, Dawn, Sun, Spirit, Pride of America
Coming soon
All new ships- Norwegian AuraMay 21, 2027 · Mediterranean (maiden voyage from Trieste), then Miami (Caribbean) from June 10, 2027 Now sellingPer cruise line Preview
- Norwegian BellaMay 2028 · Mediterranean (debut season of Mediterranean sailings) Now sellingPer cruise line Preview
Where they sail
Learn these regions
Last full review: 28 Sep 2026·Last updated: 26 Oct 2026
A full review is when we re-check every fact on this page.
"Last updated" is the most recent check or change to any single fact.
Something wrong or missing?
"Per cruise line" = confirmed on the line's own site.
"Unofficial tip" = from an experienced travel professional; helpful, but not confirmed by the cruise line.