Cruise Learning HubCruise Knowledge for Travel Professionals
All cruise lines

Virgin Voyages

Also called: VV

Parent company: Virgin Voyages (backed by Virgin Group and Bain Capital)

PremiumSee how Virgin Voyages describes itself vs how we list it

What to say on a call

Best for

Adults-only travelers (no guests under 18, ever)Couples and friend groups wanting a boutique, design-forward shipGuests who want an all-inclusive-leaning fare with no forced formal nights or traditional cruise clichesRepeat/loyal cruisers who value a simpler, all-suite-style stateroom lineup (RockStar Suites)
  • 1Adults-only (18+) fleet - no kids, no traditional cruise ship gimmicks like formal night or midnight buffets
  • 2Every fare includes group fitness classes, all 20+ eateries (no specialty dining upcharge), WiFi, soda and water; service gratuities are a separate line item for every fare ($20 per Sailor per night prepaid or $22 onboard), with no further tipping on board.
  • 3RockStar Suites: the line's top suite category with butler-style RockStar Agent service, priority everything and access to an exclusive sundeck

Payments & cancellations

Final payment

Per cruise line

Final payment due 120 days prior to voyage start date, or at time of booking if booked within 120 days of sailing.

20% of voyage fare (ticket price only, excludes taxes/fees) due at booking; full fare due immediately if booked within 120 days of sailing.

Cancellation penalties

Per cruise line

Bookings made on or after Oct 7, 2025: Lock It In and Base fares are 100% non-refundable (excluding taxes and fees). Essential, Premium and RockStar/Mega RockStar (non-Lock It In): 120+ days out, full refund within 7 days of deposit, after that the deposit converts to Future Voyage Credit and other payments are refunded; 119-45 days, fare payments non-refundable but converted to Future Voyage Credit; 44 days or less, fare payments non-refundable.

Bookings made on or after Oct 7, 2025 depend on the fare. Lock It In and Base: 100% non-refundable (excluding taxes and fees), no grace period, no date or name changes, no Future Voyage Credit. Essential, Premium and RockStar/Mega RockStar suites (non-Lock It In): 120+ days before sailing, full refund within 7 days of deposit; after that the deposit converts to Future Voyage Credit and other payments are refunded. 119-45 days: voyage fare non-refundable but moved to Future Voyage Credit. 44 days or less: voyage fare non-refundable; Essential may change secondary Sailors only, Premium and suites may change any Sailor. Taxes and fees are always refunded.

Applies to bookings made on or after Oct 7, 2025. Earlier bookings: 120+ days, 7-day grace period for a full refund, then payments refunded except the deposit (held as Future Voyage Credit); 119-45 days, all funds to Future Voyage Credit; 44 days or less, all funds final (booking transferable to another person up to 48 hours before departure).

Onboard extras & packages

Prices are approximate, per person per day unless noted. Always confirm the current price with the cruise line.

Gratuities (standard rooms)
$20 pp/night prepaid or $22 pp/night if paid onboardPer cruise line
Gratuities (suites)
$20 pp/night prepaid or $22 pp/night if paid onboard (no suite exemption stated)Per cruise line
Drink package
Not offered (no drink packages; pay per drink, e.g. beer $7-9, basic cocktail $11, tip included; optional prepaid Bar Tab)Per cruise line
Premium drink package
Not offered (no drink packages; pay per drink or use a prepaid Bar Tab)Per cruise line
Soda package
IncludedPer cruise line
Non-alcoholic package
Not offered (no drink packages; essential drinks included, specialty coffees, pressed juices and mocktails are paid or charged to a prepaid Bar Tab)Per cruise line
Wi-Fi (basic)
Included (tier varies by fare: Basic WiFi on Base, Classic WiFi on Essential, Premium WiFi for 2 devices on Premium)Per cruise line
Wi-Fi (premium)
Premium WiFi (included in Premium fare); upgrade price not published
Specialty dining package
Included (all 20+ eateries; Treat Yourself menu items and some dinner shows cost extra)Per cruise line
Specialty dining (avg per meal)
IncludedPer cruise line
Fitness classes
Included (unlimited group fitness classes)Per cruise line
Spa / thermal pass
Thermal Suite Day Pass; price not published
Air program
Flight and hotel quotes from Sailor Services once the cruise is bookedPer cruise line
Other fees & perks
ShipEats (in-cabin delivery): $10 delivery charge, waived on orders of $10+ or for RockStar QuartersPer cruise line

Bundles & fare packages

VoyageFair Choices (Base / Essential / Premium fares)

Per cruise line

Varies by sailing; Premium fare adds a complimentary bar tab, 2-device streaming Wi-Fi and 60-day dining reservation window

  • Wi-Fi (tier varies: Basic/Classic/Premium)
  • Dining reservation window (15/45/60 days out)
  • Bar tab credit (Premium fare only)
  • Flexibility to change names/dates (Essential & Premium only)

Accessibility & special needs

Open the cruise line's accessibility pageVirgin Voyages has a full accessibility hub with pages on mobility, hearing, vision, service animals, dietary requirements, cabins & suites and additional assistance, plus an Accessibility and Medical Request Form; its FAQ covers oxygen and medical equipment.
How to tell the cruise line
Fill in the Accessibility and Medical Request Form or contact Sailor Services; Virgin asks guests to do this at least 45 days before the voyage. Per cruise line
Wheelchairs & scooters
Guests can bring their own wheelchair or scooter (non-folding ones need a Fully Accessible Cabin for storage) or rent from Scootaround or Special Needs at Sea, the only vendors whose deliveries the terminals accept. Motorized chairs and scooters usually can't go on tenders, and there's no refund if a guest can't go ashore. Per cruise line
Blind / low vision, deaf / hard of hearing
Blind and low-vision guests get braille/tactile signs and a ship orientation tour on request. Deaf and hard-of-hearing guests can get a visual-tactile alert kit, captioned safety videos, assistive listening devices and, on US voyages, an ASL interpreter if requested 45 days ahead. Per cruise line
Service animals
Only trained service dogs are allowed; emotional support dogs are not. The guest must send in the import permits each country requires at least 14 days before sailing, and there's a relief area forward on Deck 7. Per cruise line
Medical equipment & pregnancy
Guests may carry on 2 oxygen cylinders per cabin (no liquid oxygen, and nothing larger than E size or 680 liters) and bring their own CPAP. The ship can't do hemodialysis, but peritoneal dialysis guests can bring their own equipment; guests must be under 24 weeks pregnant by the end of the voyage. Per cruise line

Not on the line's site (or not confirmed yet): guests of size. Ask the cruise line's accessibility team.

Never promise an accommodation. Send the request to the line and let them confirm. How to handle these calls → Premium

Loyalty program

Sailing ClubPer cruise line

  1. 1Sailing Club Membership — Complete 1 eligible paid voyage (auto-enrolled)
  2. 2Blue Extras — Complete 2 voyages total (benefits active on 3rd/4th voyage)
  3. 3Deep Blue Extras — Complete 4 eligible voyages (perks from the 5th voyage)

Guests may say

“Sailing Club”, “Virgin loyalty”, “Sailor Loot (this is the onboard-credit perk, not the tier program)”

Military & veterans

Active duty, veterans, spouses and surviving spouses from US and Canadian forces (including National Guard, Coast Guard, Space Force, NOAA Corps and USPHS), plus first responders, get 5-15% off depending on the voyage. Enter Access Key SERVICERATE at checkout (it is not applied automatically) and show a valid military or first responder ID at terminal check-in.

US and Canada only. Stacks with some public promos but not with group or tour operator rates. The page body says the discount is 'automatically applied', but the offer terms (2.3) require the access key.

How military rates work → Premium

Airport transfers

Virgin Voyages' FAQ only describes ground transportation for Mega RockStar sailors on UK sailings, with extended service to Central London and nearby airports for an extra charge, arranged via Sailor Services (954-488-2955). It does not describe airport transfers for other homeports.

Which ports: UK sailings only; see page.

What's offered changes by port and sailing. Check before you quote a price.

Cruise family

Virgin Voyages (backed by Virgin Group and Bain Capital)

No sister cruise lines on this site.

Loyalty between brands: Standalone: Sailing Club only.

No official shared program found. Check with the cruise line before promising anything.

See the whole family →

Good to know

  • Adults only: minimum age 18

    Per cruise line

    Every sailing is adults-only; the minimum age to book and sail is 18.

  • Drinking age 21 in US waters and on Alaska sailings

    Per cruise line

    Sailors 18-20 may drink in international waters, but the US legal age of 21 applies in US ports, and all Alaska itineraries require 21+ to buy or drink alcohol.

  • Wine carry-on allowance

    Per cruise line

    Two 750 mL bottles of wine per cabin may be carried on at embarkation; no liquor or beer. Alcohol in checked bags is held until the end of the voyage.

  • Lock It In rates are guarantee cabins

    Per cruise line

    Lock It In is a non-refundable guarantee rate: the category is guaranteed but the exact sub-category and location are assigned later, and no booking changes are allowed.

  • Dining reservation windows by fare

    Per cruise line

    Pre-voyage dining reservations open 15 days before sailing for Lock It In and Base, 45 days for Essential, 60 days for Premium and 120 days for RockStar and Mega RockStar Quarters.

  • InVoyage Care after final payment

    Per cruise line

    Missed Voyage Protection? InVoyage Care (onboard-only cover) is a flat $49 (up to 6 days), $59 (7-11 days) or $69 (12+ days), bought from 14 days before embarkation. It cannot be combined with Voyage Protection.

Fleet

Newest ship
Brilliant LadyPer cruise line
Ship classes
Lady Ships

Where they sail

CaribbeanMediterraneanBahamasUS East Coast/New YorkPanama CanalMexico/Pacific CoastAlaska (via Panama Canal repositioning)

Private destinations

  • The Beach Club at BiminiVirgin Voyages' own · DocksDetailsMap

Not every sailing stops here; check the itinerary.

Last full review: 28 Sep 2026·Last updated: 26 Oct 2026

A full review is when we re-check every fact on this page.

"Last updated" is the most recent check or change to any single fact.

Something wrong or missing?

"Per cruise line" = confirmed on the line's own site.

"Unofficial tip" = from an experienced travel professional; helpful, but not confirmed by the cruise line.

Cruise Learning Hub

Cruise Learning Hub is an independent educational resource and is not affiliated with or endorsed by any cruise line. Cruise information and policies change frequently. Always verify important details directly with the applicable cruise line or official source before advising a guest or completing a transaction.